Restricting Templates Displaying on the Manage Templates page

The Template visibility on the Manage Templates page depends on several conditions.

• View all Templates permission

• Owners of the Templates

• Available for field value: Owner or Scope

• Scope restrictions

For example:

Let’s view some of these cases separately and use John Snow who is a member of the jira-software-users group as an example.

• The ‘View all templates’ permission is granted to John Snow → all Templates are visible for John Snow.

• John Snow’s username is added to the Owners field of the My Template even if the Scope values differ.

→ visible for admin and John Snow as the Template Owners, members of jira-administrators group and Lillian Ashley

• The GLOBAL scope is selected for the My Template Template and John Snow is one of the Template owners. The following Template is available for Scope. → Visible for all users

  

• The GLOBAL scope is selected for the My Template Template and John Snow is one of the Template owners. The following Template is available for Owner. → visible for admin and John Snow as owners.

• Admin is set as Template owner and the Scope is set for the group which member John Snow is→ visible for John Snow being the member of the jira-software-users group

• Admin is set as Template owner and the Scope is set for John Snow as user→ visible for John Snow being the Scope user due to the Scope restriction.

• The Owner value is selected in the Available for field of the Template even if the Scope restrictions differ. → visible for John Snow as Template owner