.png)
Smart Issue Templates offers two ways to move your scopes, templates and hierarchies from Jira Data Center to Jira Cloud. Both carry the same data. Start with the automated path, and use the manual path if the automated one cannot complete or is not an option for your site.
Automated migration - Recommended
Smart Issue Templates is included in your Jira Cloud Migration Assistant (JCMA) migration plan, and its data moves to Cloud automatically along with your projects and users. You can monitor the run from both Data Center and Cloud, and re-running it overwrites what was migrated before instead of duplicating it.
Automated migration (Recommended)Manual migration - Alternative
You export your data from Data Center as files, one per kind of data, and import those files into Smart Issue Templates on Jira Cloud. Use it when JCMA cannot complete the migration, when JCMA is not an option for your site, or when you want a copy of your data you can keep.
Manual migration (Alternative)Which path should I use?
|
|
Automated migration |
Manual migration |
|---|---|---|
|
How it runs |
Inside your JCMA migration plan |
Export files from Data Center, import them into Cloud |
|
Data |
Scopes, templates and hierarchies |
Scopes, templates and hierarchies |
|
Users |
Matched in Cloud by email |
Matched in Cloud by email |
|
Progress |
JCMA dashboard, the Cloud Migrations page in Data Center, and the Migration Status dashboard in Cloud |
The import summary in Cloud |
|
Best for |
Any migration that uses JCMA |
When JCMA cannot complete, is not used, or you want a copy of the data |
Before either path
-
Update Smart Issue Templates to the latest version: 3.1.9 or higher (Jira 10 and below) or 4.0.5 or higher (Jira 11) on Data Center, and 28.0.0 or higher on Cloud.
-
The projects, work types (issue types), custom fields and users that your data points at must exist on the Cloud site.
For what happens on the Cloud side, see Migrate from Data Center to Cloud in the Cloud documentation.