Smart Issue Templates for Jira Data Center/Server

Release Notes 4.0.0

Release Date:

Platform: Data Center and Server

Version: 4.0.0

Jira compatibility: 11.0.0 to 11.3.12. The equivalent release for Jira 10 and earlier is 3.1.3, which carries the same changes.

Bug Fixes

  • Template Application: Fixed an issue where applying templates could fail in certain scenarios

  • Multi-Select Fields: Resolved a problem where multi-select custom fields were not being populated correctly when applying templates

  • JSD Request Types: Fixed template application for Jira Service Desk projects using request types

  • Scope Visibility: Fixed an issue where templates with scopes that have no groups or users assigned could be incorrectly hidden

  • Template Form: Added support for Jira Service Management Request Type field

Improvements

  • Export Enhancements: Improved template and scope export functionality with progress indicators for easier manual migration to Cloud.

  • Faster Template Loading: Optimized how templates load their scope data, significantly improving performance when viewing large lists of templates

  • Database Query Optimization: Added database indexes to improve query performance across the application