Smart Comments for Jira Data Center
Smart Comments for Jira Data Center
Breadcrumbs

Manage Comment Templates

The Templates is the first and main tab on the Smart Comments Templates panel.

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šŸ“‘ Page Components

  1. Navigation tabs

  2. Comment Templates Searcher by name

  3. Comment Template Search by tags

  1. Comment Template name

  2. The ā€˜Applyā€™ button

  3. The ā€˜Deleteā€™ button

  4. The ā€˜Editā€™ button

  5. The ā€˜Create templateā€™ button

Create a Comment Template

From the Templates tab

  1. Click the Create Template button

  2. Enter the Comment Name

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  1. Select one of the existing tags or create a new one in the Tags field

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  1. Select the Scopeswhere your Comment will be available. By default, the GLOBAL scope is selected.

  2. Finally, enter the comment body - use text styles and variables to make it perfect.

  3. Click the Save button to save a new Comment Template


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From the Smart Comments tab

  1. Go to the issue

  2. Open up the comment editor

  3. Click on ā€œCreate Templateā€ button

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  1. Thatā€™s it. You will see the Create Template view

Edit a Comment Template

It is possible to edit every field of your Comment Template. To open an editor:

  1. Open the Templates tab on the Smart Comments Templates panel.

  2. Click the Comment Template name


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  1. Edit the data you need

  2. Click the ā€˜Updateā€™ button to save all changes

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Delete a Comment Template

  1. Open the Templates tab on the Smart Comments Templates panel.

  2. Click the Bin icon in the Comment Template name row

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  1. Click the ā€˜Deleteā€™ button in the ā€˜Delete Templateā€™ confirmation dialog

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If one of the actions above is unavailable, you may not granted with the appropriate Permission.

Searching for a Comment Template

There are two main parameters for template searching: by Name and by Tag.

  • by Name - enter a full Comment Template name or its part to the search field above the Comments list to find a comment you want. The results will be shown together with the Groups to which Comments belong. This search is case-sensitive.

  • by Tag - select a Tag name to see all Comment Templates you had used this tag with.

Combine all types of searching for the best results.

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