The Export and Import functionality has got some limitations.
Here is a list of field types that are supported:
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Group Picker (single and multiple)
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User Picker (single and multiple)
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Number field
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Text Field (single and multi-line)
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Fix version + Version Picker (single and multiple)
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Assignee and Reporter
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Date Picker (in case the Date format is the same)
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Date Time Picker (in case the Date format is the same)
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URL field
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Project Picker
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Components
The following system fields are not supported:
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Attachments
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Epic Link
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Sprint
For any questions or feature requests contact us via the Customer Portal
Or drop us an email at support@appsdelivered.atlassian.net. If you are using this option, please check your junk folder regularly, as our reply can be placed there by your email service.
Before submitting a bug report or support ticket, please update to the latest version of the add-on.
Please add information about the version of Jira and the add-on.