Service Level Agreement

When creating a support request to AppsDelivered, Inc, we will respond no more than 24 business hours from the time of your request.

Our intention is to help you faster, but as we are a small company we appreciate your patience.
AppsDelivered, Inc will use reasonable efforts to perform the Support in accordance with the SLA, but will not be responsible for delays caused by the Client or for reasons beyond AppsDelivered, Inc control.

Business Hours and Response Time

AppsDelivered, Inc business hours are Monday - Friday, 9AM - 5PM PDT.

AppsDelivered, Inc is closed on major holidays including:

Support Includes

• Help with issues during installation.

• Help with issues during upgrades.

• Help troubleshooting problems with AppsDelivered add-ons.

• Help to identify workarounds.

• Product training.