Smart Issue Templates for Jira Cloud

Supported Fields

Our team works on the ability to support all available Jira fields, but at this point, there are some limitations with data will be saved in your template or hierarchy node.

Fields usage with Templates and Hierarchy Nodes

Field Name

Templates

Nodes

UI Modifications

Summary

check mark

check mark

check mark

Description

check mark

check mark

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Assignee

check mark

check mark

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Reporter

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check mark

check mark

Labels

check mark

check mark

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Paragraph

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check mark

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Short text

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check mark

Date Picker

check mark

check mark

check mark

Date Time Picker

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check mark

check mark

Due Date

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check mark

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Time Estimation

Priority

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check mark

Severity

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check mark

check mark

Components

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check mark

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Time Stamp

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check mark

Number

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Story points

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check mark

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Dropdown

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check mark

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Checkbox

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Dependent Dropdown

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check mark

User Picker (Multiple)

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User Picker (Single user)

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Group Picker ( Multiple)

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Linked Issues

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Epic Link

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Parent

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check mark

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Attachments

Fix Versions

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Affects Versions

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URL

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Radio Buttons

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People

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Select List (cascading)

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Good to know

  • Availability - Fields with this check mark icon are fully supported, fields with this ⭕ icon are currently not supported.

In case the field is not supported by templates or hierarchies, it is still possible to use it - SITC does not change the Jira issue type schema and unsupported fields can be filled manually after the template/ hierarchy application.

Assignee and Reporter fields:

The user who is selected in the Assignee and Reporter fields of a Template\ Hierarchy Node should have access to the project you wish to apply it to - the Smart Issue Templates don’t change the Jira Permissions and Product Acess options.