Skip to main content
Skip table of contents

Import Hierarchy

The Favorite Hierarchy may be exported into the .txt file and then imported to another Jira Cloud instance.

  1. Click on the Hierarchy Name in the ‘Name’ column

image-20240919-122033.png
  1. Click the Export button on the View Hierarchy page to download the hierarchy.txt

image-20240919-122130.png
  1. Click the Import Hierarchy button on the Manage Hierarchies page

image-20240919-122230.png
  1. Upload the hierarchy.txt and click the Next button

image-20240919-122313.png
  1. Select the new Jira Project(s) and Issue Types you want to attach the imported Hierarchy Nodes to

image-20240919-122400.png
  1. You can import data from the Summary, Description, Assignee, Reporter, and Priority fields. To skip one of these fields select the ‘Do not map this item’ option in the next dialog and click the Create Hierarchy button.

image-20240919-122459.png
  1. Select the new Hierarchy Name and save the imported Hierarchy.

image-20240919-122606.png

Create Hierarchy from Jira Search

It is possible to create a new Hierarchy with the Jira CSV file.

To create a Hierarchy from Jira Search:

  1. Search for the Jira Issues and then go to Export Issues → Export Exel CSV

image-20240919-122714.png
  1. Import Jira Issues into Hierarchy Nodes with the same Import hierarchy button

image-20240919-122857.png
  1. Select the Jira Project(s) and Issue Types you want to attach the imported Hierarchy Nodes to

image-20240919-122934.png

You can import data from the Summary, Description, Assignee, Reporter, and Priority fields. To skip one of these fields select the ‘Do not map this item’ option in the next dialog and click the Create Hierarchy button.

If imported Jira Issues have sub-tasks they will be imported too. Select the new Hierarchy Name and save the imported Hierarchy.

image-20240919-123028.png

Export hierarchy structure as PNG

You can export the Hierarchy structure as a PNG image to share it later with the ‘Save hierarchy structure as PNG’ option.

image-20240919-123143.png

To export the Hierarchy structure as a PNG image:

  1. Open the Hierarchy Details page

  2. Unfold All Nodes

image-20240919-123258.png
  1. Click the Save hierarchy structure as PNG’ button

Now save the screenshot to your storage

image-20240919-123422.png

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.