.png)
Welcome to the Smart Comments documentation page!
💬 The Smart Comments app is your way to organize your commenting routine:
-
Create multi-level comment treads
-
Make internal threads in the Service Management projects
-
Save your favorite Comments as a Templates
-
Control Comment Templates usage by Groups
-
Default Jira permissions built-in for the Threaded Comments
-
Extended permissions system for the Smart Comments Templates
-
Use System and Custom Variables for dynamic data
-
Improved filters for the best comment search
?? Follow us for future updates!
✅ It is helpful for you if:
-
You have to use the same comments a lot
-
Have long discussions on your Jira issues and want to structure it
-
Want to add internal threads to your Customer Support portal
-
Need to organize your Customer Support team
-
Need improved filtering and sorting for the best comment navigation experience
